Privacy Policy

This Privacy Policy explains the privacy policies of MetaBank with respect to iAdvanceSM Line of Credit offered by MetaBank.

As our customer you provide us with important information about yourself. We believe it is our responsibility to safeguard your personal and financial information. While some financial institutions share information with other businesses, we are committed to keeping it confidential.

Definitions:

We, our, and us means MetaBank.

You and your, means a customer who is eligible to enroll or who has enrolled for iAdvance.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “Information” to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours.

Information We Collect:

We collect the following information about you:

  • (a) Information you provide on applications or other forms, such as name, address, email address, and date of birth.
  • (b) Information about your transactions with us and other parties, such as the time, date, and amount.
  • (c) Information you provide to us when you contact us with customer service issues or inquiries.
  • (d) Information we receive as a result of verifying customer information.

    • Information Security:

    We will not share Information about you to anyone except as set forth in this policy or as permitted by applicable law. Only those persons who need it to perform their job responsibilities are authorized to have access to your Information. When we share Information about you to third parties under limited legal exceptions, the third parties are required to treat the Information they receive about you in strict confidence and to use it for the purpose for which it was disclosed. In addition, we maintain physical, electronic and procedural security measures that meet or exceed federal regulations to safeguard Information.

    Reasons for Sharing Information:

    We may disclose Information about you to our affiliates and nonaffiliated third parties, including service providers and joint marketers to: (a) perform services and respond to customer inquiries, (b) prevent unauthorized transactions and protect against fraud, (c) provide marketing services, including additional products and services, and (d) enforce your agreement with us. You do not have a right to opt out of the disclosure of this information. We may also provide certain Information to others as permitted by law, such as government entities or other third parties in response to subpoenas.